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Terms & Conditions

Please read these terms carefully before using our cargo and import services.

1. Service Scope

China Bangladesh Cargo provides cargo receiving, air and sea shipping coordination, customs coordination through licensed import partners, warehouse handling, and last-mile delivery from China to Bangladesh.

2. Shipping Mark

Every registered customer is assigned a unique Shipping Mark. The customer must ensure this mark is written clearly on every carton sent to our China warehouse. Cartons received without a valid shipping mark may be held, delayed, or returned at the customer's cost.

3. Booking

Customers are required to create a booking through our website before sending goods to the China warehouse. Bookings must include accurate carton count, item names, quantities, and any special product category (battery, liquid, cosmetics, powder, fragile).

4. Shipping Charges & Customs Duty

Shipping charges (by kg, chargeable weight, CBM, or container) and customs duty are two separate costs. Customs duty is not a fixed per-kg amount. It depends on product HS Code, declared / assessable value, product category, and Bangladesh Customs assessment. All duty amounts are payable to the government through licensed importers / C&F agents.

5. Prohibited Items

The customer must not send any items listed on our Prohibited Items page. Items that are illegal to import into Bangladesh, or that violate airline / shipping line safety rules, will not be accepted or shipped.

6. Damage & Loss

We handle goods with due care, but shipping by air or sea carries inherent risks. Our liability is limited to the shipping charges paid for the affected shipment. We recommend cargo insurance for high-value goods; customer should request this before dispatch.

7. Payment

Shipping charges are payable in BDT. Customs duty (where applicable) is a separate payable amount and must be settled before customs clearance. Delivery is released only after full payment of all applicable charges.

8. Storage & Abandoned Goods

Goods left in our Bangladesh warehouse for more than 30 days after arrival without payment or delivery instructions may incur storage charges. After 90 days, goods may be treated as abandoned.

9. Modification of Terms

We reserve the right to update these terms. The updated version will apply to all bookings placed after the update date.

By creating a booking, you confirm you have read and agreed to these terms.